We are continually seeking talented, energetic people to become a part of our team. If you're a creative individual interested in working for a cutting-edge business, come in and fill out an application. Below is a definition: "I Am Your Guest"

I Am Your Guest

"You often accuse me of carrying a chip on my shoulder, but I suspect this is because you do not entirely understand me. Isn't it normal to expect satisfaction for one's money spent? Ignore my wants and I will no longer appear in Hamburg Inn. Satisfy those wants and I will become increasingly loyal. Add a little extra personal attention and a friendly touch and I will become a walking advertisement for you."
"When I criticize your food and service to anyone who will listen, which I may do whenever I am displeased, take heed. I am not dreaming up displeasure. It lies in something I perceive you have failed to do to make my eating experience as enjoyable as I have anticipated. Eliminate that perception or you will lose my friends and me as well. I insist on the right to dine leisurely or eat in haste according to my mood." "I refuse to be rushed as I abhor waiting. This is an important privilege that my money buys. If I am not spending BIG money this particular time, just remember, if you treat me right I will return with a larger appetite, more money and probably with my friends."
"I am much more sophisticated these days than I was just a few years ago. I've grown accustomed to better things and my needs are more complex. I'm perfectly willing to spend, but I insist on quality to match prices. I am above all, a human being. I am especially sensitive when I am spending money. I can't stand to be snubbed, ignored of looked down upon." "Whatever my personal habits may be, you can be sure that I'm a real nut on cleanliness in restaurants.
Where food is concerned I demand the strictest sanitation measures. I want my meal handled and served by the neatest of people and in sparkling clean dishes. If I see dirty fingernails, grooming and attire, cracked dishes or a messy dining room you won't see me again." "You must prove to me again and again that I have made a wise choice in selecting Hamburg Inn above all others. You must convince me repeatedly that being your restaurant guest is a desirable thing in the first place. I can after all, eat at home.
So, you must provide something extra in food and service. Something so superior it will beckon me from my own table to yours. Do we understand each other?" We understand the long term value of a customer and the long term value of an excellent staff member. Our goal is to only hire people who can help Hamburg Inn maintain it's success as a long term business serving repeat customers. If you can help us maintain these high standards please apply and if you become part of our team we will support you in your own success.

Hamburg Inn
 214 North Linn St.
 Iowa City, IA, 52245-2149

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